Terms & Conditions

Payment Policy

To reserve a spot on the Transformation Retreat & Coaching package, a non-refundable deposit of 1500 euro is required upon booking. After payment is received, the remaining balance is required to be paid no less than 4 weeks prior to the retreat start date to secure your place. Prices are based per person, but DO NOT include flights. Any bank fees incurred through transferring funds are the responsibility of the guest. It is also the responsibility of the guest, if paying via a currency that is not EUROS, that the correct amount is transferred taking into account any exchange rates and transfer fees.

Travel Insurance

Please note, even if you have private health insurance, it is unlikely that this insurance will cover overseas trips such as the retreat offered. It is your responsibility to organise suitable travel and health insurance. Although we strongly encourage you to do so, you acknowledge that the Transformation Retreat & Coaching package and all associated parties, is not in the business of providing insurance products and cannot be held liable if your failure to arrange suitable insurance coverage leaves you exposed, medically, financially or otherwise.

It is the responsibility of the guest to have adequate travel insurance to cover any activity outlined on the event schedule, Transformation Retreat & Coaching package and any associated parties, or hosts take no responsibility for injury during or after the retreat or event.

 

Cancellations Definitions

“Cancellation” is defined as not attending your scheduled retreat or event, including postponing or rescheduling. “You” refers to the guest booking a retreat with the Transformation Retreat & Coaching package. “We” refers to Greta Grace and Kimberly Parsons. It is your responsibility to read and understand our cancellation policy before making a reservation. Naturally, no one books with the intention of cancelling or postponing their retreat, but unexpected things do happen.

Guest Cancellation Policy

Depending on when you cancel, cancellation fees may apply. Fees are determined by the following schedule (“the Cancellation fee schedule”):

  • If you cancel 4 weeks or more before your retreat start date, you will not be required to pay the remaining balance but will not be refunded the initial deposit.

  • If you cancel less than 4 weeks prior to your retreat start date, you will forfeit your entire payment.

  • All cancellations are to be given in writing via email.

Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason. We do not offer credit for arriving late or leaving early.

 

Transformation Retreat & Coaching package Cancellation Policy

If the retreat hosts must cancel or change a scheduled retreat date for any reason whatsoever, you’re entitled to transfer your full retreat payment to another retreat (either scheduled or at some future time). Alternatively, you may request a refund of your payment, which will be accommodated for insofar as is possible.

Transformation Retreat & Coaching package is not responsible for your expenses incurred in preparation for any cancelled retreat such as other accommodation, airline tickets, loss of work, and/or other costs associated with preparing for your trip.

 

Passports, Visas and Documents

It is the responsibility of each participant to obtain a valid passport, visa(s) and necessary certificates for any country to be visited in connection with Transformation Retreat & Coaching package or event. We also recommend all guest to have at least 6 month remaining on their passport prior to travel.

 

Third Parties

Transformation Retreat & Coaching package holds no responsibility for the actions of third parties or independent contractors, included in the event, or if they should modify the nature of a service on as compared with the advertised nature of the service.

During the Retreat/Event

It is the responsibility of the guests to be respectful of accommodation and venues, ensuring rooms are left clean, in a state they were initially found in, with no damage caused to the venue. If damage is caused to the venue, or any of the contents at the venue or in association with the retreat or event, it is the responsibility of the guest to cover all associated costs with the damages.

Guests are expected to act in a responsible manner, that is respectful towards other guests, the hosts and venue.

By accepting these terms and conditions the attendee accepts all responsibility for personal injuries during the retreat/event or following the event/retreat. It is the responsibility of the individual to know their abilities and how far to push themselves with regards to their fitness levels and to be aware of the safety of their actions, for both themselves and others.

Where car hire, minibus hire or any form of travel or airport transfers are included for an event or retreat, all guests take responsibility for their own safety. Transformation Retreat & Coaching package, any associated parties or drivers are not responsible for the safety of individual passengers.

In the event of food poisoning, Transformation Retreat & Coaching package, all associated parties and organisers are not liable.

By participating in any activities included within a retreat and/or an event, including workouts and/or all fitness activities, water activities, day trips, cookery workshops, boat trips, talks and tastings, participants and guests do so at their own risk and take full responsibility for their own safety and health. Transformation Retreat & Coaching package, hosts and all associated parties take no responsibility for any injury during or after the activity.

General Waiver

You acknowledge that during a retreat or event, you participate voluntarily in any and all activities arranged by the retreat organisers, fitness professionals, hosts and insofar as legally permissible, surrender your right to any cause of action against Transformation Retreat & Coaching package and all associated parties, arising from any loss or damage to person or property that occurs during a retreat or event.

 

Photo / Video Release

By accepting these Terms and Conditions you hereby grant Transformation Retreat & Coaching package the absolute and irrevocable right and unrestricted permission to use photographic portraits / images / videos in which you feature that are taken during the course of the retreat to use / republish / copyright, etc. for commercial use in association with the Transformation Retreat & Coaching package brand.

I hereby release and discharge Transformation Retreat & Coaching package from any and all claims and demands arising out of or in connection with the use of the photographs and video footage, including without limitation any and all claims for libel or invasion of privacy.

By booking onto a retreat or event you agree to all policies above. For any questions or queries, please email us at kim@naturalli.me or hi@gretagrace.com